Guide to
That’s An
Order LE Setup,
Admin Options
and Shopping
I.
Introduction
Welcome to
That’s An
Order LE. This
guide will walk
you through the
setup,
administrative
and shopping
features of
That’s An
Order LE.
Using That's
An Order LE you
will be able to
add 25 products,
state tax rates,
shipping methods
and rates, and
product options
including sizes,
colors, a
description and
image using the
following step
by step setup
process.
Once the
setup is
complete you
will be able to
edit any of the
features you
setup using the
Admin Options
area at:
Setup
Store
Finally, when
you have
configured
That's An Order
LE for your
preferences, you
can view your
online store at:
http://supportteam.net/cgi-bin/thatsanorder_LE
II.
That’s An
Order LE Setup
To begin
setup of That's
An Order LE,
point your
browser to:
http://supportteam.net/cgi-bin/thatsanorder_LE.setup
Step 1.
Set Tax Rate
The first
step is setting
a tax rate. You
need to select
the state that
you will be
charging tax in,
and then enter
the rate in
decimal format
(i.e., a 6% tax
rate should be
entered as .06).
If you are
not going to
charge sales tax
for any state,
check the box
for "No Tax
For Any
State".
Note: You
must click this
box to proceed
without entering
a tax rate. If
you try to
proceed with out
checking the box
you will
encounter a
Warning Error
telling you to
enter a tax rate
for selected
state. At this
point, use your
browser’s
"
;back"
button to return
to the Step 1.
screen and check
the "No Tax
For Any
State" box.
If you need
to charge sales
tax in more than
one state, click
the "Add
Additional Tax
Rate"
button and
follow the same
directions for
adding the first
state and tax
rate. For more
states and tax
rates, continue
clicking the
"Add
Additio nal Tax
Rate"
button after
entering each
state and tax
rate. There is
no limit to the
number of rates
you can add.
Note: If you
add the same
state twice with
different tax
rates you will
encounter a
Warning Error.
You will be able
to add or delete
tax rates in the
administration
area after you
have completed
That’s An
Order LE setup.
When you have
added all the
state tax rates
that you need,
click the
"Go To Step
2" button.
Step 2.
Set Shipping
Rates
The second
step is setting
the way in which
any shipping
costs will be
charged, and
entering the
specific
shipping rates
for each method
of shipping.
First choose
from the list of
four shipping
charge options
by clicking on
the appropriate
option button.
Click the
"Enter
Rates"
button.
Figure
shipping costs
per item ordered
If you are
going to figure
shipping costs
per item
ordered, you
will be prompted
to enter the
type(s) of
shipping you
will have
available (e.g.,
ground, air,
express) and the
shipping charge
per each item
ordered that is
cor related with
it.
In the column
titled
"Type of
Shipping"
enter one
shipping method
in each box
numbered 1-5 as
you want it to
appear to your
customer. In the
column titled
"Shipping
Charge Per Each
Item
Ordered"
enter the
shipping charge
per each item
ordered. That's
An Order LE will
automatically
display it in
dollars and
cents format.
If you have
more than 5
types of
shipping, click
the "Add
Additional
Shipping
Rates"
button, and add
the types of
shipping and
shipping charge
per each item
ordered in the
same way as 1-5.
There is no
limit to the
number of rates
you can add .
When you have
entered the
type(s) of
shipping you
want, click the
"Go To Step
3" button.
Figure
shipping costs
based on total
amount of order
If you are
going to charge
for shipping
based on the
total amount of
the order, you
will be prompted
to enter the
type(s) of
shipping you
will have
available (e.g.
ground, air,
express) and the
shipping charge
for amounts b
etween two total
amounts.
In the column
"Type of
Shipping"
enter one
shipping method
in each box
numbered 1-5 as
you want it to
appear to your
customer.
In the column
titled
"Total
Charge is
Between These
Amounts",
enter a low and
high total
charge value to
define a range
for the
corresponding
shipping charge.
For example, if
you are charging
a $2 shipping
rate for totals
between $1 and
$10, enter 1 in
the first box
and 10 in the
next box,
followed by $2
in the shipping
rate box. Be
careful not to
overlap values.
In this example,
use $10.01 for
your next low
value, $20 for
your next high
value, $20.01
for your next
low value, and
$30 for your
next high value,
and so on.
In the column
titled
"Shipping
Charge"
enter the
shipping charge
for each total
charge. That's
An Order LE will
automatically
display it in
dollars and
cents format.
If you have
more than 5
types of
shipping, click
the "Add
Additional
Shipping
Rates"
button, and add
the additional
information in
the same way as
1-5.
When you have
entered the
type(s) of
shipping you
want, click the
"Go To Step
3" button.
Note: If you
encounter a
Warning Error
after entering
the shipping
rates, carefully
read the warning
message and use
your browser’s
back button to
return to the
Step 2. page to
correct your
error.
Figure
shipping costs
based on a
percentage of
the total amount
of order.
If you are
going to charge
for shipping
based on a
percentage of
the total order,
you will be
prompted to
enter the type(s)
of shipping you
will have
available, and
the
corresponding
percentage of
the total amount
of the order
that will equal
the s hipping
cost.
In the column
"Type of
Shipping"
enter one
shipping method
in each box
numbered 1-5 as
you want it to
appear to your
customer.
In the column
titled
"Percentage
of Total Amount
of Order"
enter the
percentage of
the total amount
of the purchased
order that will
equal the
shipping charge
for the order.
Enter the
percent in
decimal form
(e.g., enter 6%
as .06).
Do not
charge for
shipping
If you are
not going to
charge for
shipping, click
the "Do not
charge for
shipping"
option button ,
followed by the
"Enter
Rates"
button, to
continue to Step
3.
Step 3.
Upload Header
File
The third
step is
uploading a
header file from
your files, or a
disk. The header
file will be
used to create a
header at the
top of each page
in your store,
check out area
and order form.
This file may
contain an
image. If so,
the image must
be in the
format:
<img src=
"/image_dir/image_name.gif">
You can add the
width and height
parameters, but
it is required
that you use a
relative path
and quotes or
images will not
display
correctly on the
secu re server.
To select
your header
file, click the
"Browse…"
button to search
for the file on
your computer or
a disk. When you
find the header
file click the
"Open"
button or double
click on the
header file to
enter it in the
box.
When you have
entered the
header file,
click the
"Go To Step
4" button
to continue.
Step 4.
Upload Footer
File
The fourth
step is
uploading a
footer file from
your files, or a
disk. The footer
file will be
used to create a
footer at the
bottom of each
page in your
store, check out
area and order
form. This file
may contain an
image. If so,
the image must
be in the
format:
<img src=
"/image_dir/image_name.gif">
You can add the
width and height
parameters, but
it is required
that you use a
relative path
and quotes or
images will not
display
correctly on the
s ecure server.
You may want
to use a file
that contains
your company's
name, address,
email, URL,
phone number,
and other
general
information.
To select
your footer
file, click the
"Browse…"
button to search
for the footer
file on your
computer or a
disk. When you
find the footer
file click the
"Open"
button or double
click on the
footer file to
enter it in the
box.
When you have
entered the
footer file,
click the
"Go To Step
5" button
to continue.
Step 5.
Product
Information
The fifth
step is
selecting the
information you
want displayed
with a specific
product. In
addition to
displaying the
product’s name
and price, you
have the option
of displaying
image(s), size(s),
color(s), and a
descr iption.
If you wish
to display any
or all of these
parameters click
the
"Yes"
option button
next to the
parameter you
desire. Click
the
"No"
option button
next to a
parameter you do
not want
displayed.
Note:
That’s An
Order will
support any
image that can
be viewed in an
HTML document (.jpg,
.gif, etc.)
If you wish
to display one
of the
parameters for
some products,
but not all, you
must click the
"Yes"
option button,
and later choose
to omit or
include it when
you are entering
your products.
Note:
Deciding which
parameters to
display will
decide the
format of the
product pages in
your store.
Choosing all the
parameters will
format each page
to display all
parameters,
whether you want
to display it
for each
individual
product or not.
For example, if
you choose to
display an
image, and you
don’t have
images for all
your products,
there will be an
empty space
instead of an
image for those
products that
you don't have
images for.
When you have
chosen the
parameters you
wish you
include, click
the
"Continue"
button.
Step 5
(continued).
Product Sizes
To enter the
available size(s)
of your products
,enter one size
per line in the
box. If you have
products that
are not offered
in the same
size(s) enter
the available
sizes in the
box. You will
have a chance
later to c hoose
which product is
offered in which
size(s).
For example,
if you sell both
cars and
T-shirts, a car
may be offered
in
"2-doors"
and
"4-doors",
while a T-shirt
may be offered
in
"small",
"medium",
and
"large".
In this case,
enter 2-door,
4-door, s mall,
medium, and
large on
separate lines
in the box.
Note:
Entering all
available sizes
in the setup
process creates
a checkbox for
each size. This
will save you
from having to
type them in
later for each
individual
product when you
are adding
products in the
Admin Options
area.
If your
product does not
come in
different sizes,
i.e. it only
comes in one
size, you may
want to enter
any size
information in
the description
of the product.
When you have
entered all of
the available
sizes, click the
"Enter
Sizes"
button to
continue.
Note: Don’t
worry if you
forget a size or
enter a size
that is not
available. You
will be able to
edit sizes when
you enter your
products.
Step 5
(continued).
Product Colors
To enter the
available
product color(s),
enter one color
per line in the
box. If you have
products that
are not offered
in the same
color(s), enter
the available
colors in the
box. You will
have a chance
later to choose
wh ich product
is offered in
which color(s).
For example,
if you sell both
cars and
T-shirts, a car
may be offered
in
"silver",
and "cherry
red", while
a T-shirt may be
offered in
"red",
"blue"
and green".
In this case,
enter silver,
cherry red, red,
blue, and green
on separate
lines, in the
box.
Note:
Entering all
available colors
in the setup
process creates
a checkbox for
each color. This
will save you
from having to
type them in
later for each
individual
product when you
are adding
products in the
Admin Options
area.
If your
product does not
come in
different
colors, i.e. it
only comes in
one color, you
may want to
enter any color
information in
the description
of the product.
When you have
entered all of
the available
colors, click
the "Enter
Colors"
button to
continue.
Note: Don’t
worry if you
forget a color
or include a
color that is
not available.
You will be able
to edit colors
when you enter
your products.
Step 6.
Server
Information
In order for
your online
store to work
correctly in
secure mode (SSL),
which safeguards
your customers'
orders, you must
enter your
server name.
In the box
provided enter
the name of the
machine
(computer) that
you were given
when you signed
up for your
server.
When you have
entered the
machine name,
click the
"Go To Step
7" button
to continue.
Step 7.
Upload Email
Text for
Customer Email
When your
customer places
an order, they
will receive an
email confirming
their order. You
need to enter a
file that will
appear in the
email the
customer
receives after
placing an
order. This is a
regular text
file (not H TML),
and should
include your
contact
information,
return policy,
etc. All line
breaks and other
formatting will
show as you have
created it. The
actual order
information will
appear below
this text.
To select
your email text
file, click the
"Browse"
button to search
for the file on
your computer or
a disk. When you
find the file,
click the
"Open"
button or double
click on the
file to enter it
in the box.
To continue
click the
"Go to Step
8" button.
Step 8.
Admin
Information
In Admin
Information you
have the
opportunity to
enter an email
address,
username,
password, and
store name for
your online
store. The email
address you type
is the one that
will receive the
order emails
from your
customers . Your
username and
password are
what you will
use to enter
into the admin
info editing
area to change
product
information. The
name of the
store is what
customers will
see as the name
of the online
store when they
receive order
confirmation
emails.
Enter the
appropriate
information in
the boxes
provided and
click the
"Complete
Set Up"
button to
complete
That’s An
Order LE setup.
Remember to
record your
username and
password in a
safe place.
III. That’s
An Order LE
Administrative
Functions
In order to
add products,
edit product
information, and
perform other
administrative
functions in
your online
store, go to:
http://supportteam.net/cgi-bin/thatsanorder_LE.setup
Enter your
username and
password in the
boxes provided.
Click the
"Login"
button.
If you forgot
your password,
click the
"Forgot
Password"
button and
follow the
directions on
the screen for
retrieving your
username and
password. To
obtain your
username and
password off
your server, you
must be able to
telnet to your
serve r.
Add
Product
To add a
product to your
online store, in
Admin Options,
scroll to
"Add
Product"
and click the
"Go!"
button.
In the Add
Product page,
you will be able
to fill in boxes
for Product
Name, Price,
Description,
Product Image,
Available sizes,
Additional
Sizes, Available
Colors, and
Additional
Colors. Note:
You will only
see image, size,
color and
description opt
ions, if you
chose to display
those options in
Step 5. of
That’s An
Order LE setup.
Enter each
parameter as you
want it to
appear to your
customer in the
online store.
To select the
available sizes
and colors for
the given
product, check
the check box
next to the
desired color(s)
or size(s).
Adding
additional
colors or sizes
will add
additional
checkboxes to be
available the
next time you
add a product.
When you are
finished adding
the product
click the
"Add
Product"
button to return
to the Admin
Options page.
To add more
products, scroll
to "Add
Product"
and click the
"Go!"
button.
Edit/Delete
Product
Note: To edit
or delete a
product, you
must first add a
product to the
database.
If you wish
to edit product
information or
delete a product
information, in
Admin Options,
scroll to
Edit/Delete
Product and
click the
"Go!"
button.
You will see
a screen with a
list of the
products you
have added to
your store in
the column
titled
"Product
Name", and
a column titled
"Delete"
containing check
boxes. To delete
a product check
the box next to
it in the
"Del ete"
column and click
the "Delete
Products"
button. To edit
a product, click
the name of the
product to get
to the edit
product page.
In the Edit
Product page,
make any desired
changes to the
product
information,
then click the
"Edit
Product"
button to return
to the Admin
Options page.
Edit/Delete
Tax Rates
To edit or
delete a tax
rate, in Admin
Options, scroll
to
"Edit/Delete
Tax Rates"
and click the
"Go!"
button.
You will see
a list of the
current states
and tax rates
that you have
entered.
To make any
desired changes,
click on the
boxes and either
scroll to
desired state,
or enter a new
tax rate.
To delete a
tax rate, delete
the rate next to
the state.
To add a tax
rate, enter a
rate and choose
a state in the
blank spaces
provided.
When you have
made the desired
changes, click
the
"Edit/Delete
Tax Rates"
button to return
to the Admin
Options page.
Edit/Delete
Shipping Rates
To edit or
delete the way
in which you
charge for
shipping, or the
shipping rates,
in Admin
Options, scroll
to
"Edit/Delete
Shipping
Rates" and
click the
"Go!"
button.
You will see
the four
shipping rate
options listed
with option
buttons next to
them.
To change the
way in which you
charge for
shipping, click
on the option
button next to
the method you
want to use. To
make the change
and return to
the Admin
Options page,
click the
"Edit/Delete
Shipping
Rates".
Note: If you
change the type
of shipping it
will delete all
rates and you'll
have to enter
new rates or
none will appear
in your online
store.
To edit
shipping rates,
click the
underlined text
next to the
option button
that you have
selected. Make
any desired
changes in the
boxes provided.
You can add up
to 4 shipping
rates by typing
values in the
boxes. You can
delete shipping
rates by c
learing the
values in the
boxes.
Click the
"Edit
Shipping"
button to return
to the Admin
Options page.
Edit Admin
Information
To change
your admin email
address,
username,
password, or
store name, in
Admin Options,
scroll to
"Edit Admin
Information"
and click the
"Go!"
button.
In the
displayed boxes
you will see the
current admin
information. To
make any desired
changes, click
the appropriate
box, delete the
current
information, and
type in any
changes.
Note: All
fields are
required.
Click the
"Edit Admin
Information"
button to make
the changes and
return to the
Admin Options
page.
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